1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you that item or the total amount of your order, depending on your choice, using the original method of payment. When your shipment is ready and sent to you, we will provide you with a tracking number, which you can use in tracking sites like 17track.net
2. Delivery Location
We are shipping worldwide, and almost every country should be within our reach. If we can't ship to you, we will contact you and make a full refund of your order.
3. Delivery TIme
The estimated delivery time is within 30 business days. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 30 business days (Monday-Friday) of the date of your order.
Please note - we do not ship on Saturdays and Sundays.
Day of delivery may vary due to carrier shipping practices, delivery location, method of delivery and the items ordered. Products may also be delivered in separate shipments, although it is unlikely.
4. Shipping Costs
Shipping costs are based on the weight of your order (including packaging). To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised for any additional charges via e-mail from our staff.
Sales tax is charged according to the province or territory to which the item is shipped.
5. Damaged items in transport
If there's any damage to the packaging on delivery, contact us immediately at email@example.com
If you have any questions about the delivery and shipment of your order, please contact us at firstname.lastname@example.org